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Power of Kaizen

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Kaizen Thought: Continuous learning and a focus on simplicity and improvement are critical for ongoing success and innovation.

Any process can be improved. Defects that are invisible to the knowledgeable may be obvious to newcomers. The simplest solutions are the best.

– Chapter 11, The Everything Store.

Think about it like this: Imagine you’re constructing a house. Initially, you begin with a blueprint and basic tools. However, as the project progresses, you gather new insights, adopt new techniques, and refine your approach. Similarly, our work journey requires us to keep learning all the time. It’s like adding new pieces to a puzzle – each one helps us see the bigger picture more clearly. And when we keep things simple, we make it easier to build upon our foundation.

In the fast-changing world of technology, things keep changing quickly. What worked well yesterday might not work tomorrow. So, it’s important to keep learning, adapting, and improving constantly. Instead of trying to be perfect, we should focus on improving each day. This way, we can create a culture where we’re always growing and improving.

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Pam studied Bachelor of Science in Information Technology but she never pursued an IT role for a job. Instead, she worked as a Technical Support Representative in a BPO company. She then went on to become a Campaign Manager for a Self-Publishing company, overseeing the marketing of her assigned authors' books through social media and offline book fair events. Her experiences working in the BPO and Self-Publishing industries helped her land the Client Champion seat at NaXum. She served the seat for a year before she took on the role as one of the Technical Production Managers. Jumping to the TPM seat is the biggest step Pam took to go beyond her comfort zone since she has never taken a leadership role before. Doing so helped her discover herself and develop new skills. As someone who is accountable to ensure that the team's output is aligned with the client's requirements, Pam continues to challenge herself and is focused on improving her knowledge every day to serve her seat, her team, and her clients the best. Outside of work, Pam is married and a mother of two. She loves spending time with her family on a weekend and enjoys listening to music while doing her daily chores. She's a big fan of the Korean boy group, BTS, since their music inspires her to do whatever it takes to reach her goals and live her dream life.
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